All Creatures Great and Small

Email I received

I recently got an email that made my day. I have to post it here. It said
Dear Mr. Fagerlund
I have been a homeowner for many years and have lived in South Carolina, Texas, California and currently New Mexico. Over the years I have called a number of exterminators for various pest issues. In every case they came out and sprayed my house and I thought that was fine. Recently when I had ants I called you because I read your column in the paper. You came out, identified the ants and recommended a bait I could buy in a store. You put some out that you had with you and the ants loved it. You said there was no reason for me to call you out again. We walked around my house to see if we could find where the ants were coming in, and we saw a black widow spider next to a drain pipe. Every exterminator I called in the past would have just sprayed the spider with pesticides. You walked over, picked the spider up and carried it to your truck where you said you put it in a container and you would relocate it. I have never in all my years seen anyone, an exterminator or anyone else, just pick up a black widow spider. I was amazed, and I loved it. Recently my sister in South Carolina called me about a pest problem she has. I suggested she contact you. I know you can’t go to South Carolina on a call, but hopefully, you can help her. She should be contacting you shortly. Thank you for how you solved my pest problems and I will never call another exterminator again as long as I can contact you.

That email made my day and I will certainly help his sister to the best of my ability. I will help anyone, anywhere if I can. I will never recommend anyone pick up a black widow, but they can be captured in small containers and relocated. My email address is if you have any pest questions.



About askthebugman

I have been in the pest management industry for over 40 years. In that time I have used almost every pesticide available to control so-called “pests”. With this experience, I have learned over the years that the pesticides we use are far more dangerous than the pests we are trying to control. As a result, it has become a passion for me to improve the quality of life for humans and the planet, by assisting people to not only become more educated and aware of their environment – but also by learning to manage their home and business with a sustainable and healthier approach to tending to unwanted infestations of bugs. Please enjoy my blog posts, check out my publications, utilize my services, or simply stay in touch if you have a bug question…


One thought on “Email I received

  1. 20 years ago we had carpenter ants in our cabin in the northern Sierra. We had Terminex out, they sprayed everywhere and supposedly came back during the year as per contract, but we knew from evidence that they never came. Ants were still here. We found our Bug Man, used (and use) the Advance bait he recommended, and no ants ever again. We had the little black ants all over at our home nr SF, CA, used his formula with boric acid, and no ants ever. Friends are having exterminators spray, despite our entreaties to contact The Burman. They still have them. What this good man has to say is so important!

    Posted by Judith Kirk | May 24, 2019, 4:36 pm

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